Gold amounts and Free Gold depend on the plan you are subscribed to. Nutaku Gold: immediately after subscribing and once per month, receive Nutaku Gold and bonus Free Gold.Your Gold Recharge Subscription include the following monthly benefits:
If they are unable to provide you assistance or clarifications, feel free to contact our customer support. If you believe that your purchase is pending for too long, we recommend that you first reach out to your financial institution for clarifications. Please note that pending purchases currently can’t be canceled, and are only available for the purchase of Nutaku Gold Packages in the Gold Store and Paid Games. You will only receive your purchased item (game or Nutaku Gold) once your purchase is successful.
You will receive an email whenever one of your purchases is pending, as well as an email once the purchase is processed indicating if it was successful or if it failed. In these cases your purchase will be put on the “Pending Purchase” state, indicating that it requires more time in order for it to be processed (often a few hours or days). Occasionally when trying to purchase Nutaku Gold or Paid Games, your transaction may not be completed right away due to many factors that are outside of our control, such as the payment method used or current problems with your financial institution/account.
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